Refund Policy

UK Essay has a money-back arrangement policy for the customers who, for some valid reasons, don’t get satisfied with the quality of our work. As soon as you request money back arrangement, we send the cashback to your credit card.

  • If you have paid the Value-added tax for our services, know that VAT is non-refundable.
  • You can claim the cash in case of dissatisfaction, or you can use this cash as a credit.

How Does UK Essays Credit Work?

When we offer you cashback, we also offer to store this cash as credit. You can request us to store the cash, so when you return to avail of our services, you will have the stored cash in your wallet. We will instantly add your money to the wallet if you opt-out of storing the cash option.

UK Essays is the synonym of accountability and reliability, but to err is human. Sometimes, we offer our customers a 100% discount/credit. Take a look at it:

  • If, for any reason, we miss the deadline and you have to pay the price of our shortfall. We give you a 100% money-back guarantee.
  • If we forget to update the writer and your assignment gets late because of our inadequateness, the onus will be on our shoulders. It rarely happens at UK Essays, but we inform our customers if it does.

You Can Qualify For A Refund If Only:

  • You choose to discontinue the service on which our writer has begun working. You and the writer will get the 50/50 compensation.
  • If you make a request for an essay and the writer gets assigned after a greater part of a deadline has passed, you will be qualified for a 30% discount or 70% store credit.
  • You will get 30% off or 70% store credit if you send back the essay for modification and we don’t re-examine it on time.
  • If we miss the deadline for any reason: We will request some extra time to calculate the cost and offer you a reasonable discount.
  • We will give you full credit if we miss the deadline and you don’t need the essay anymore.
  • If you request our writers to solve a multiple-choice question and they don’t do it right, you will be given a partial discount. Note that we don’t offer services for solving Multiple Choice Questions, so we are not responsible if you don’t get good marks.

Refund Policy for Delivered Orders

As soon as the writer finalizes the order, we will send it to you via email. You can either download it from the link given in the email or by visiting your profile.

Once you download the essay, you get the full authority to use it however you want

Even though we make sure that our work is error-proof, if you find a mistake or it doesn’t meet your expectations, you can send the assignment back for review with your instructions.

If the document is plagiarised by over 25%, you can contact us for a refund. It doesn’t happen, but if it does, you will get your money back.

If the writer you have been assigned refuses to review the paper for you, we will assign a new writer who will try to address all your concerns.

Conflict Resolution

We are fully aware that sometimes the rules, as mentioned earlier, will not be applicable. If you don’t agree with the options presented to you, you can contact us through email. We will try to find other ways to help you with your request. If you want to question our decision on your request, bring adequate proof with you so we can serve you better.

When You Avail Of The Discount:

If you have been given the discount or credit, we will have:

  • We will have the copyrights to the last document; we can display it on our website for business purposes or marketing
  • You will not be authorized to use the article or any material given by UK Essay. We will have the copyrights, then.

You Should Remember These Things:

As you know, we don’t give guarantees for specific grades; instead, we guarantee your satisfaction. Once you accept the document upon arrival, we will assume that you are satisfied with the quality and that your expectation has been exceeded. Hence, if you don’t get good marks in the end, no credits/discount will be given.

It has been transparent up till now that we don’t take orders for multiple-choice questions. If we connect you to a writer and they attempt to complete your assignment, we will not take responsibility for the quality. We will offer you a fractional credit/discount if the answers are wrong.

Feel Free To Contact Us:

Call now at: +44 20 8133 4858

You can send your query through an email:

If you want to reach us immediately, click on the Chat Now button available on our website. Your request will be redirected to our customer service representative.